Missed-call text back

When a call goes to voicemail, most people don't leave a message. They hang up and call the next business on the list. For a plumber, dentist, or med spa, that's a lost booking you never even knew about.

Missed-call text back closes that gap. As soon as a call goes unanswered, the caller gets a text from your business number asking how you can help, with a link to book or a promise of a quick call back.

How it works

1. A call to your business number isn't answered, whether after hours, on another line, or while your team is busy.
2. Within a minute, the caller gets a friendly text from your number, written in your voice.
3. The text asks what they need and offers a booking link or a call-back time.
4. Replies go to your team's inbox or phone, so a real person picks up the conversation.

What we set up

• The text messages, including different wording for business hours, after hours, and emergencies if your trade has them.
• The connection to your phone system or business line.
• Routing, so replies reach the right person and urgent requests are flagged.
• A simple weekly count of missed calls, texts sent, and conversations started.